Frequently asked questions
Shopping questions
- How can I contact the store?
- Email support@simplemoders.shop or call 414-372-9622. Support availability is Weekdays 9 AM to 5 PM.
- How is the order fulfilled?
- No third-party fulfillment partner
- How can I track an order?
- When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
- Is there a restocking fee?
- No restocking fee is charged for eligible returns.
- Who operates this store?
- Simple Modern is operated by simplemoders. The business address is 700 Joyce St, New Bedford, Massachusetts, 02745, United States.
- When will my order arrive?
- Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
- Can I return an item?
- Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.